TERMS & CONDITIONS
We want you to be completely happy with your Little Fingy puppets and your shopping experience with us.
All our prices for sales in our public internet shop site include VAT.
We aim to despatch all goods within 1 working day (maximum 2 working days) of you making the order. If for any reason there is a prolonged delay we will contact you to advise of the despatch date and let you know the reason for the delay.
All puppets are hand crafted and have been safety tested to European Standards on Safety of Toys:
BSEN 71-1: 2011
BSEN 71-2: 2011
BSEN 71-3: 2013
The puppets are suitable for all ages and display the CE mark.
Due to their hand made nature, puppets may vary very slightly from the images shown
If you are not completely satisfied with your order please let us know and we will try our best to resolve the issue.
In the unlikely event your goods are faulty please contact us and we will arrange for either a credit or a replacement to be sent out.
You have the right to a cooling off period of 14 days after receipt of goods during which time you may cancel your order for any reason and return the goods to us for a full refund on the purchase price. (This period is extended to 21 days over the Christmas period).
All returns must be “as new” condition in original packaging and we suggest you obtain “proof of posting” from the Post Office as we cannot take responsibility for returned goods that are lost or damaged in transit.
We will never disclose your personal information to third parties.
All transactions are handled securely through Paypal using an encrypted secure payment mechanism and a
s such none of your sensitive information is seen or held by us.
This website is operated by Little Fingy Limited, a private limited company registered in England & Wales with registered office at 4 Wellington Terrace, Leeds, West Yorkshire LS13 2LH with VAT Registration Number GB 944 1678 04 and Company Registration Number 07335744. Our terms and conditions are governed by English Law as is any order placed with Little Fingy Limited through this website.
If you have any questions or comments, please contact us by phone, email or post:
Tel: 0113 2047644
Post: Little Fingy Ltd. 4 Wellington Terrace, Leeds, LS13 2LH, United Kingdom